MISSION AND CORE VALUES
MISSION
Deliver quality value-added services to our client’s members and providers in accordance with payor and client contract requirements and performance standards, and in compliance with DHCM’s rigorous quality control standards, and in strict adherence to the National Committee for Quality Assurance (NCQA) and Delmarva Foundation quality of care standards and in full compliance with federal, state and local government healthcare regulations.
Develop and deliver clinically compliant and efficient healthcare management services to effectively manage and improve the health and well-being of our client’s members and to mitigate and correct healthcare disparities, and to achieve better healthcare outcomes for the communities that we serve.
CORE VALUES
DHCM’s core corporate values are centered on the Four R’s:
- Responsibility
- Respect
- Relationships
- Results
Our senior management, employees and providers are required to consistently demonstrate good corporate responsibility, maintain regulatory compliance, act in good faith, practice total honesty, show a consistent level of respect and demonstrate a high level of integrity that will earn the trust of our clients, payors and the community. Our healthcare services outcomes are dependent on our ability to establish productive result-focused value-added relationships with our client’s providers, payors and with the Washington, DC community that we serve.